Olymptrade Privacy Policy — How We Keep Your Data Safe

Olymptrade (olymptrade.onl) places the highest importance on its members' privacy. This Privacy Policy explains what information we collect, why we collect it, how we use and protect it, and what rights you have.

This policy applies to all Olymptrade services — including the website, mobile app, live chat, email communications, and any other digital channel. Olymptrade operates in accordance with international data protection regulations and the core principles of GDPR.

When you register or use Olymptrade, you voluntarily share certain information with us. We respect that trust. Our commitment is clear — your data will never be sold, used for unnecessary purposes, or shared with third parties without your consent.

Olymptrade collects data in two ways — information you voluntarily provide, and information automatically collected as you use the site.

• Olymptrade collects only the information that is strictly necessary — we do not ask for excessive or irrelevant data.
• Payment card numbers and full bank details are not stored on Olymptrade's servers — they are held in encrypted form by the payment gateway.
• No data is collected from anyone under 18 — if such a user is identified, their account will be terminated immediately.

Olymptrade uses collected data only for specific, legitimate purposes. We never use your information beyond what has been explicitly authorized.

• To complete account creation, management, and KYC verification processes.
• For processing deposits, withdrawals, and other financial transactions.
• To ensure account security and detect fraudulent activity.
• To provide customer support and resolve issues.
• To send you relevant offers and promotions based on your preferences (with your consent).
• To analyze and improve platform performance.
• To meet legal and regulatory obligations.
• To ensure responsible gaming — by detecting unusual usage patterns and offering assistance where needed.

Olymptrade may share your personal information with specific parties in limited, necessary circumstances. Under no conditions is your data ever sold.

• Payment Providers: Only the information necessary to process transactions is shared with bKash, Nagad, Rocket, and banks.
• KYC Verification Services: Licensed third-party providers may be used for identity verification — they are also bound by confidentiality agreements.
• Law Enforcement Agencies: Certain information may be required to be disclosed under a court order or legal obligation.
• Game Provider: Only the minimum data required for game functionality (such as session tokens) is transmitted — no personal identification information.
• Analytics Services: Anonymous usage statistics may be shared to help us understand site performance — your identity is never included.

Olymptrade uses industry-leading technology to protect your data. Multiple layers of security work together to keep your information safe.

• SSL TLS 1.3 encryption — all data transfers on the site and app are encrypted.
• Payment information is kept secure in compliance with PCI-DSS standards.
• Two-factor authentication (2FA) is supported and encouraged.
• Access to servers and databases is strictly controlled — only authorized personnel are permitted entry.
• Regular security audits and penetration testing.
• If unusual login activity is detected, automatic account protection is triggered.
• Data backups are encrypted and stored securely.

The Olymptrade website and app use cookies and similar technologies. Cookies are small data files stored in your browser that help improve the functionality of the site.

• Essential Cookies: Stores login sessions, language preferences, and security tokens. Disabling these will prevent the site from functioning properly.
• Analytics Cookies: Data on which pages are visited most and where issues occur is collected anonymously to help improve the site.
• Preference Cookies: Remembers your preferences such as dark mode, language, or game filters.
• You can disable cookies at any time through your browser settings — however, some features may not function as expected.
• Olymptrade does not use third-party advertising cookies.

Olymptrade does not retain data beyond what is necessary. A specific retention period is defined for each type of information.

Even after account closure, certain data may be retained for a defined period due to legal obligations. Once that period expires, the data is securely deleted or anonymized.

As an Olymptrade member, you have several important rights over your personal data. Contact our support team to exercise any of these rights.

Olymptrade strictly does not serve anyone under the age of 18. Protecting minors is an integral part of our privacy policy.

• Date of birth is verified at registration — users under 18 will not be able to create an account.
• Age is re-verified during the KYC process.
• If an underage account is identified, it is closed immediately and all collected data is deleted.
• Olymptrade does not knowingly collect or store any data from minors.
• If parents believe their child is using Olymptrade, please contact support without delay.

Olymptrade may update this Privacy Policy from time to time, in response to changes in technology, law, or business operations.

• You will be notified via your registered email or the site's notice bar whenever any significant changes are made.
• The "Last Updated" date at the top of the policy is always kept current.
• Continued use of the site after any changes will be considered acceptance of the updated policy.
• Feel free to share any questions or concerns about this policy directly with us.